Returns and Refunds
Due to the perishable nature of our products, we do not typically accept returns; however, if your order arrives damaged or incorrect, we are committed to making it right. Please contact our customer support team within 24 hours of delivery to discuss a replacement or refund.
Contact Support
Email our team with your order number and a brief description of the issue regarding your items.
Provide Evidence
Attach clear photographs of the packaging and any damaged or incorrect food products for our quality assessment.
Review Process
Our team will review your request within 48 hours to determine eligibility for a refund or a fresh replacement.
Resolution
Approved refunds will be processed back to your original payment method, or a new shipment will be dispatched immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing